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SR (H2 Review & Risk Mitigation (More time on requirements capture,…
SR
H2 Review & Risk Mitigation
More time on requirements capture
Create bandwidth for Client Facing support
More R&D and Bluesky
Recruit/develop 2nd tier mgt layer
Push yourself to do more/outside comfort zone
Improve communications (less reactionary)
More strategic. Think & plan ahead
Integration of the Vis team
Outsourcing opportunities need to be fleshed out. Start discovery process & consider options now (Dev & Testing)
Recruitment
Snr Dev Mgr
Test Lead
Snr Sys Admin/CIO
Testers
Dev (with desire to move up/mgt)
Contractors vs Outsource?
Sys Admin / IT suppor
Hub Support
Out of hours support
Challenges
Better requirements capture
Testing ticket backlog
More research tasks
Improve documentation
SR bottleneck
Lots of new tech to learn
Knowledge share/show & tell
Internal tools de-prioritised
Time for research & doc within team
Risks
SR dependency
Resource to help with process & arch. improvements
Team lead successor / 2nd tier mgt
Build tools creaking & need improvement
Improve processes
Data Sys Admin dependency (SMcD)
Out of hours support
Internal Tools (de-prioritised)
FE
DOMS
Hydra
HX Lib
Platform 2.0
KPIs
Bug tracking metrics (Dev-Test; Test-Live)
Time estimations & throughput metrics
System metrics: RT & Static