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Call between Users (Entry points (To Extension, To DL, To DID, FWD while…
Call between Users
Entry points
To Extension
To DL
To DID
FWD while connecting to another ext
IVR Menu
Main number*Ext
Main number + Ext
Hardphone specific
Enable on AWS&SWS > Check resync + Softkey
Login as HotDesk
to LE
to Common Phone
Disable on SWS per device > Check resync - Softkey
User's actions on Touch Screen
Custom video settings?
Caller&Callee with video support
Audio call
Another incoming call with video - Video established
Video call
Hold/Unhold - Video restored
Mute/Unmute - Video stream is still ongoing
Blind/Cold/Warm transfer of the v-call - No video after Xfer
Another incoming call during v-call - Is video possible?
Park/Unpark - Video restored
Park/Ringback - Video restored
Shade/Unshade video - Restored
Caller has Call Screening/Call announcement
Monitor v-call
Barge in v-call
Pickup v-call on hold
Call flip v-call to another endpoint with/without v-support
V-call to Ad-hoc conference - All audio?
Join/Split calls
Park v-call to Park Location
Pickup v-call via BLF (Presence)
Extension types
Call from/to LE
Call from/to SLG
Call from/to Common Phone
FWD on Hardphones
Call recording
ODCR
ACR
ACR Mute
Park Location > Video interrupted
From web
RingOut
RingMe