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Middle Mile & OSR (SLMs (Invalid, Wrong, or No Tracking (Contact…

- - - - SOPS doesn't provide Proof of Pickup
        
        Deemed Lost
        
        Enter CMT Ticket for Refund/Replacement
      - SOPS provides Proof of Pickup
        
        Contact Carrier/Monitor
        
        Update ETA
        
        Delivered #
- - - - Sent to Salvage
      - Returned
      - Customer contact made for deliver approval
        
        Redelivered
        
        Delivered #
- - - - Incorrect freight was shipped
        
        Freight will be shipped and new ETA will be provided
      - Correct freight was shipped
        
        Dock Check on Carrier
        
        Located and ETA is provided
        
        Delivered
        
        Deemed Lost
        
        Enter CMT Ticket for Refund/Replacement
- - - - Dispose based on value and distance
      - Return to supplier/returns warehouse