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CJ Transit (w/ luggage retrieval (Fill transit time (Contact Familiy,…
CJ Transit
w/ luggage retrieval
Arrive @ airport
Follow boards to luggage retrieveal
Wait for luggage
Pickup Luggage
Go through customs
Check ticket/email/displays for gate &departure times
Fill transit time
Contact Familiy
Visits venue's outside airport
Have a rest
Duty free shopping
' Service '+' Opportunities
On airport routing
Verified ESTA Clearance
Destination Spotting
Stakeholder
Benefits
Airport
Triggering & Priming
for increased Duty Free
Shopping expendatures
Improved Space allocation
Travellers
[telic] Leisure
[para telic] Business
Emotional => Feeling assured
Personalised Information
On time gate arrival
Feed Curiosity by exploring
airport or the city etc. because
of detailed time management.
Customs
Higher Passenger Througput
More Personnel available
for critical Customs tasks
Increased transparency
& dependability of data
w/o luggage retrieval
w/ luggage retrieval
Arrive @ airport
Check ticket/email/displays for gate &departure times
Fill transit time
Contact Familiy
Visits venue's outside airport
Have a rest
Duty free shopping