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(healthy living (newsletters, clinic days, healthy eating, smoking…
healthy living
newsletters
clinic days
healthy eating
smoking cessation
weight loss
diabieties
Wellness
Service
Reminders
flu shots
refills
fast refills
catching mistakes fast
app? - automatic printing
Remembering Preferences
attention to detail
Knowing the customers needs
Convenient
Family
listening
knowing by name
happy place
feels grateful to have a phamacy experience
Accomodating
Professional - compentency
knowledgable
appropriate suggestions
Customer feeling like they have been listened to
Insightful
variety of products
Maritimer?
east coast
intergerity
honest
transparent
Authencity
goes over and beyond
favours
caring
Demographic
Elders - How to target
don't like change
how to convert them
Convience
Moms
kids
loyal recuring customers
Most revenue generating actions?
One stop shop for health needs
Convient