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cancer patient navigation system (Outreach to Screening (activities (Help…
cancer patient navigation system
Outreach to Screening
Scope
Patient navigation at this level begins with outreach to clinic patients who are eligible for preventive screening and as
defined by the clinic and ends with a completed screening
activities
Help decrease the patient’s fear and anxiety
Facilitate interaction and communication with clinic staff and screening providers
Assist patients with any state/charitable applications necessary to receive screening
Streamline appointments and paperwork
Follow-up with patients after referral
Obtain the patient’s consent to contact
objectives
Increase preventive screenings.
Build one-on-one rapport with the clinic patients.
Provide education to patients about the importance of preventive screening
Identify barriers to accessing the health care system
Ensure that patients make it to the screening appointment
Track screening results
Diagnostic Patient Navigation
objectives
Identify and assist patients in overcoming barriers to recommended follow-up diagnostic procedures and care.
Assess patient’s knowledge and understanding of the recommended diagnostic procedure and its purpose.
Ensure that patients make it to the diagnostic appointment.
Track diagnostic results.
Provide education to patients and families.
Move patients through a complex system in a timely manner.
Scope
Patient navigation at this level begins with an abnormal screening/suspicious finding of a patient and ends with a
definitive diagnosis (whether malignant or benign).
activities
Provide education on surgical consults and biopsies.
Assist the patient in preparing for appointments.
Help to decrease the patient’s fear and anxiety.
Assist with state/charity applications for diagnosis and treatment
Track patients who have had an abnormal screening.
Build trust and rapport with the patient through one on one interaction.
Treatment Patient Navigation
activities
Build trust and rapport with the patient through one-on-one interactions.
Assist the patient in preparing for appointments.
Assess patient’s best method of learning
Provide education on coping with cancer, what to expect during chemotherapy and radiation, and dealing with the side effects of treatment.
Identify resources for financial assistance, medication needs, home health care, transportation and other concerns.
Refer patients to support groups, classes and other programs for information and support.
objectives
Empower patient to make informed decisions on their health care through education and coaching.
Assess patient’s understanding of medical problems and treatment options.
Ensure follow-up on all recommended procedures and treatment.
Ensure timely treatment for cancer patients.
Facilitate the communication among patients, family members and healthcare providers.
Assess barriers to receiving recommended care and assist the patient in overcoming these barriers.
Scope
Patient navigation at this level begins with a definitive diagnosis of cancer and ends with the completion of active
treatment.