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MANAGERS AND MANAGING (ESSENTIAL MANAGERIAL TASKS (leading (individuals…
MANAGERS AND MANAGING
ESSENTIAL MANAGERIAL TASKS
planning
choose
appropriate
organizational goals
courses of action
best achieve goals
organizing
establish
relationships
task
authority
allow
teamwork
achieve goals
strategizing
decisons
goals to pursue
actions to take
use of resources
achieve
goals
controlling
establish systems
measuring
monitoring
to evaluate
well achieved goals
leading
motivate
coordinate
energize
individuals and groups
teamwork
achieve goals
MANAGERIAL ROLES IDENTIFIED BY MINTZBERG
interpersonal role
leader role
provides example for employees
give commands and orders
decisions for the use of resources
mobilize employee support for organizational goals
liason role
coordinate manager work across departemenst
establish alliances between organizations (share resources to work joint projects)
reaches agreements about quality and input (input, technical, human resources)
figurehead role
outline future goals to employees
opens new corporate headqaurters
states organizational ethics and principals for employees
informational goal
monitor role
evaluate managers performance
takes action to improve performance
monitor internal and external environment changes that may affect company
disseminator role
informs employees about internal and external environmental changes affecting them and organization
communicates organizations vision and purpose
spokesperson role
launches national advertising campaign
gives speeches to community to inform them about organizations future plans
decisional roles
entrepreneur role
commits resources to develop innovative goods and services
decides to expand internationally to obtain new customers
disturbance handler role
moves quickly to take corrective actions to deal with problems
resource allocator role
allocates resources among different tasks and departments
sets budget for middle- and first level managers
negotiator role
reach agreements with suppliers, etc. about quality, etc.
works with other organizations to pool resources/ work on joint projects
WHAT IS MANAGEMENT?
management
organizations
collections
people
work together
coordinate their actions
achieve
variety of goals
desired future outcomes
managers
people responsible
supervising
organizations resources
meet goals
management
human and other resources
organizing
leading
controlling
planning
achieve
organizational goals
effectively
efficiently
organizational performance
organizational performance
measure
effectively
efficient
managers
use
available resouces
satisfy
customers
achieve
organizational goals
efficiency
measure
productive
resources are used
achieve a goal
effectiveness
measure
appropriateness
goals that are pursued
degree
goals
achieved
LEVELS OF MANAGEMENT
levels of management
first-line managers
(technical)
responsible
daily supervision
non managerial employees
middle managers
(Human)
supervise
first-line managers
responsible
optimizing resource use
top managers
(conceptual)
responsible
performance of all departements
establish
organizational goals
decides
interaction of departements
monitors
middle managers
resource use