Objective 3- KM should enable Growth through impact-focused organizational learning for strategic positioning
ENABLERS
RESULTS
Business Results
Partner Results
Society Results
People Results
$ (additional) delivery in identified priority thematic areas
Performance
Perception
% of personnel that perceive UNOPS as competent on Focus Theme x
Performance
Perception
$ EA in identified priority thematic areas
% partners that perceive UNOPS as competent on Focus Theme x
number of technical experts on payroll/readily available/on roster per thematic focus area
Performance
$ delivery on thematic focus areas with governments
% projects that implement under consideration of identified cross-cutting themes (gender, youth, capacity building...)
% proportion of value of projects with high-risk profile which result in actual loss/write-off
Leadership
Define and communicate focus areas
Educate Decision-makers: Steer towards more balanced approach to measuring and understanding "success" (Country Director Level and up), including stronger focus on quality
People
Process, products and services
Knowledge Partnerships and resources
Map existing skills & capacity on identified focus areas, and subsequently identify gaps
Train business developers: move from "don't know that they don't know" to "know that they don't know" to "know who to work with"
Create and roll out training on identified technical themes, based on defined minimum capacity needed/desired
Pilot additional specific thematic investment funds based on TSF experience, where appropriate
Map outputs and service areas correctly early on
Track and leverage success criteria for projects
Build rosters of experts in thematic areas
Design knowledge flow architecture (people, processes, system)
Install check-points especially during opportunities and project design phases to ensure consultation with technical experts and subsequent realistic project design
Track project implementation through refined criteria, rather than mostly $ spent
Introduce and manage system to facilitate knowledge brokering, documentation, seeking
% projects that perform well against project success criteria
"UNOPS will build its knowledge and people capabilities to engage more strategically - earlier on in development processes (...) to work closer with partners higher up in the "overall value chain""
Collaboration with academia, UN agencies and NGOs for addressing K gaps #
Integrate GDI taxonomy to lessons learned and risks registers
Surge capacity (Rosters, Retainers, Talent Bench) (Issues for implementing surge capacity with ICA modality and costs for roster maintenance and mobilization)