Please enable JavaScript.
Coggle requires JavaScript to display documents.
Celcom Transformation Roadmap 2018 (Latching ("DO AWESOME": …
Celcom Transformation Roadmap 2018
Creating Awareness
Roll out Collaterals on Live Awesome
1) Live Awesome video
2) Videos linking Celcom Story to Live Awesome
3) Live Awesome videos linking to MAD
1) Live Awesome Video. If duplicate, then focus on the Live Awesome video.
2) Definition of MAD by Axiata
Platform
: Workplace
Goals
: To help give understanding of how to Live Awesome by making the culture attributes the organisational behaviour
Lanyards
Decision on Live Awesome Lanyards or Culture atributes cum Live Awesome
Live Awesome Posters
Platform
: Every floor
Some Collaterals for TDU Level
Platform
: At project war room/project office
Celcom Story and Celcom In a Nutshell One Page
Link the finalise status of values and Onion Story into the Celcom Story
Platform
: Diagramatic flow from Onion story to Celcom Story and to Live Awesome
Goals
: Clarity of values and clarity on how to communicate the link from values to our Purpose and how to live awesome
Conduct a dip stick at TDU level to gauge awareness level on the 4 Attribute, 9 Behaviours & Purpose
Finalise the Onion Story with MK and M8 - Values, Attributes and behaviours
Platform:
One on one meeting with Rama and then MK
Goals
: To achieve concurrence on
1) Use of our TTOM values & Axiata UI & EP values
2) The Onion Story
Finalise & launch to eSLTs
Live Awesome
Platform
: eSLTs Briefing to their team
Goals
: To provide reference for the transformation journey and communicate that change is happening to the troops
Live Awesome Briefing
(Link Celcom Story, Culture Attributes and Live Awesome) - 2 hours' sessions
Change Blue Alliance briefing
Platform
: Monthly brifing to Change Blue Alliance
CFT Leads Briefing
CFT Culture briefing
Regional Reps Briefing
eSLTS Briefing
1) Launch of Live Awesome
2) Clear story from Celcom Story to Attributes to Live Awesome
TDU Mini townhall (to address new joiners to projects)
Live Awesome posters
TDU and Vendor/Partner Culture Awareness briefing
Existing and new onboarded partners
Platform
: Need to be basis
CMCT Briefing
1) Launch of Live Awesome
2) Clear story from Celcom Story to Attributes to Live Awesome
Goals
: For the CMCT team to have full and clear understanding of Celcom Story and Live Awesome, and able to internalise the Culture them
Launch "Live Awesome Campaign" Event
Create Buy-In
1) Train the trainer to train Blue Change Agents
2) Mini workshops conducted by Blue Change Agents
Blue Change Alliance to talk about the change, help employees to internalise the behaviour, how it will lead to live awesome and to address sceptics.
1) HR's management of Change Agents
2) Motivation of Blue Change Agents
3) Live Awesome
Platform
: Monthly briefing and feedback sessions with Blue Change Alliance
Goals
: To create Change Agents who will help to influence the culture attributes
Blue Change Alliance
Monthly briefing & feedback
CEO Briefing & HR
Platform
: Monthly meeting
(Every 3rd Wednesday)
On-boarding session
CEO Briefing & HR
Platform:
Every 3rd Wednesday on-boarding
Daily Challenges
CEO Briefing & HR
Platform
: 1) Workplace
2) Direct liase with CMCT
Identify Blue Change Alliance who are involved in Transformation projects and get them to help project stakeholders to internalise the desired behaviour and address sceptics
Change Management at TDU level
Platform
: Monthly briefing and feedback sessions with Blue Change Alliance
Goals
: To create Change Agents to help in the successful completion transformation projects.
Mini town-halls to roll-out Live Awesome
Leaders and Regional Reps to communicate the Live Awesome concept and how living the culture attributes lead to Live Awesome
1) Live Awesome
2) Clarification on values of TTOM and UI & EP
3) Linking from Celcom story, onion story and Live Awesome
Platform
: eSLTS and Regional reps Briefing to their team and Regional Rep briefing to the troops at Regional Level
Goals
: To build the understanding of the transformation journey
Live Awesome Workshop for eSLTs
Meet with eSLTs in batches (of 20s) to garner commitment and conviction for the change. Use concept of motivational talk
1) Live Awesome
2) Clarification on values of TTOM and UI&EP
3) Linking from Celcom story, onion story and Live Awesome
Platform
: Engage Samhoud
Goals
: To engage the eSLTs to spur change
Purpose Wall @ 5th Floor, Crest, MHS and Regional
Celebrate key milestones successes of key transformation projects by doing enterprise level announcement
TDU level project milestones. Work closely with TDU level Change Managers
Platform
:
1) Workplace
2) Purpose Wall
Goals
: To relate on how the change help Celcom achieve it's ambitions
Celebrate key enterprise level achievements and linked to the enterprise change and Living Awesome.
Enterprise level achievements which can be attributable to transformation and culture change
Platform
:
1) Workplace
2) Purpose Wall
Goals
: To relate on how the change help Celcom achieve it's ambitions
Pimp-up your office on Purpose Wall
1) Setting-up of monthly time-table for Purpose Wall use
2) Briefing and Communicating to every Group/Division
Platform
: Purpose Wall on Level 5
Latching
"Breathe Awesome"
Detailed plan to be firmed up by Culture CFT
SAMPLE ACTIVITIES:
1) Master Chef Celcom
2) Working's mom menu helper
EVP
Consumer Arena
1) Consumer Arenas BAU : 5 sessions
2) Build-up Consumer Arena:
a) Consumer Arena 2017 appreciation session
b) Consumer immersion
Collaboration with DiCE episodes:
Billing
Sign-Up
COBP
Roaming
Collaboration with:
1) CLBC
2) DiCE Episode's Reboot
3) Incorporate Live Live Awesome in Consumer Arena
Goals
: To communicate actions for feed-back received via Consumer Arena
"Look Awesome"
Detailed plan to be firmed up by Culture CFT
SAMPLE ACTIVITIES:
1) "Attribute with attitude" - thematic office wear
2) "HOW DO I LOOK" - Nominate your bff colleague for wardrobe & personal style makeover
EVP
Skip Level Meetings
1) Regular employee leader meets for feed-back
2) Expand sessions to Regions
3) Create feedback loops
1) Converge other Cultural issues into a single feedback hub.
2) Manpower
Goals
: To communicate actions for feed-back received via skip levels
"THINK AWESOME"
Detailed plan to be firmed up by Culture CFT
SAMPLE ACTIVITIES:
1) Trivia Nites : Fortnightly sessions allowing teams to participate & win lunch/dinner/bowling pass/etc
2) "Ted Talk" / "Ted Talk" Celcom
EVP
Culture Measures
1) Mid Year TW Culture Pulse Survey
2) Work Effort Score
3) TDU pulse check
1) EES
2) Other planned measures by CMCT
Goals
: To develop change intervention plan for culture gap
Intergrating Live Awesome in Code of Conduct
Work with Ethics to intergrate Live Awesome into our Code of Conduct
Ethics
Embedding culture attributes as part of KPIs
HR KPI setting process
Goals
: To exert the practice of the Culture attributes on the enterprise
"DO AWESOME":
Intergrating Live Awesome in HR Cycle
1) Learning and development
2) Leadership (GADP)
Samhoud's consultation & HC's collaboration via EVP
Retention and exit
Samhoud's consultation & HC's collaboration via EVP
On-boarding
Samhoud's consultation & HC's collaboration via EVP
Inclusion of the culture attributes and how it leads to Live Awesome on Career Website and job advertisements
Corp Comms, EVP & Brand
Goals
: To exert the practice of the Culture attributes on the enterprise
Recruitment
Samhoud's consultation & HC's collaboration via EVP
Goals
: To ensure we bring in the right behaviour into the organisation