Managing conflict interpersonal relationships (Managing conflict (Lose…
Managing conflict interpersonal
Four parts of conflict
"The parties of a conflict are usually dependent on one another and the welfare and satisfaction of one depend on the actions of another."
Precieved Incompatible Goals
"People often fail to see mutually satisfying answers to their problems.
"Actual interpersonal conflict requires that both parties know a disagreement exists."
Perceived scarce resources
"A direct aggressor confronts and attacks the receiver."
"Assertive people handle conflicts by expressing their needs and thoughts without judging or attacking the other person."
"The unwillingness to express thoughts in conflict is called non assertion."
"Lose-lose is when both parties are dissatisfied with the outcome ."
"Compromise is when both parties lose a little but also get some of what they wanted."
"Win-lose is when one party achieves their goal at the expense of the other."
"Most satisfying and relationship friendly, gives everyone what they want."
Confirming and disconfirming messages
"The fundemental act is to recognize the other person
Acknowledge the person's feelings
"Acknowledging the ideas and emotions of others is an even stronger form of confirmation than simply recognizing them."
Show that you agree
"Endorsement communicates that we have a lot in common and we are in sync."
I tend to agree with my peers a lot in order to get them to like me more as a friend.
"Contempt implies I hate you"
"Once an attack and defend pattern develops, partners begin to avoid each other."
"Criticism is accusatory"
"A form of avoidance when one person refuses to engage the other."
"Can win-win situations ever occur in real life?"
I found the stages of relationship conflict to be very interesting as it detailed the stages of how a relationship falls apart if conflict is not handled properly.