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Ambassador Program Has Little to do with the Ambassador Role (Process…
Ambassador Program Has Little to do with the Ambassador Role
How we got here - ESOP
Goals 50 in 5
Millenial awareness presentation
Onboarding / Ambassador Idea
Recruit / Train / Retain
Telecommuter challenges presented by staff and management
Name AMBASSADOR - not about "Ambassador" - but the new employee and how we call ALL help retain good partners
Process
Designed from the new employee perspective
Blank Paper without regard for what is already happening
After program laid out, last thing was assigning the tasks to appropriate person
Define Terms / Clarify Goals
Give them multiple points of contact - good for both employee and company
Maintain culture for the long term
Help incorporate into culture
Retain Employees
Communicating : Who / How / What / When
Be purposeful in building different relationships
Welcomed / Valued / Productive / Included
Recognize Chain of Command, not wanting to create opportunities for mixed messages / personality or style conflicts
Approached like our "day jobs" of problem solving
Pulled in lots of research, kept what was applicable to us and threw out the rest.
We are NERDS
Work Product
Great team / Each Contributed
What is going to follow in the presentation
Our perspective
Lots to still be done
Soliciting Comment / Feedback - AFTER LEVY SEASON
David