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Elicitation and Collaboration (3.2 Conduct elicitation (Techniques…

- - - - Business Domain
      - Overall culture and environment
      - Stakeholder locations
      - Stakeholders invovled and their group dynamics
      - Expected output
      - Skills of the BA
      - strategy or solution approach
      - Scope of future solution
    - - goals
      - participants
      - resources
      - location
      - communication
      - technique
      - agenda
- - - - 1.Formal
      - Informal
      - Presentations
    - - Group collaboration
      - Individual collaboration
      - Email or other non-verbal format
- - - - • the right subject matter experts (SMEs) and other stakeholders are
        participating effectively,
        • stakeholder attitudes and interest are staying constant or improving,
        • elicitation results are confirmed in a timely manner, and
        • agreements and commitments are maintained. :
      - Risks:
        
        stakeholders being diverted to other work,
        • elicitation activities not providing the quality of business analysis
        information required, and
        • delayed approvals.
  - - - failure to provide quality information
      - strong negative reactions to setbacks and obstacles
      - resistance to change
      - lack of support and participation in BA work
      - BA information ignored