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COMMUNICATING TO AGILE TEAMS (DISCOVERY (determine focus group questions…
COMMUNICATING TO
AGILE TEAMS
TEST & LEARN
build prototype
Focus Groups pt ii - testing
engage the right stakeholders - get buy-in
Pilot period – run short pilot in one area
agree delivery method, frequency, usage etc
integrate feedback and retest
DISCOVERY
determine focus group questions and what we want to achive
understand what tech is available and what we can use
set up focus groups
content - what do they want and where will it come from
what are other orgs doing?
understand stakeholders too
speak to key influencers in the bank
define scope and recipients
CONTENT
agree what content we host
pan-team messaging / knowledge sharing
bankwide and leadership messages
PLANNING
overall timings plan for each stage
launch in Q1 2020
WISH LIST
Uses new technology
“Consumer-grade”
Mobile
measurable and trackable
simple and quick
encourages collaboration
allows feedback and interaction
knowledge sharing
Feels new, exciting and different
build a positive employee experience
build a genuinely different employee experience
simple to use and navigate
avoid message saturation
push and pull
agile
supports agile methodologies and ceremonies