Determinants of the satisfaction of car owners 🚘
Consumer's satisfaction theory 😃
Determination
Other possible determinants ✅
Appearance / Design
Corrosion resistance
Acceleration Dynamics
Build quality
Smooth running
The car as a whole
Roadability and stability on the road
Heated interior
Clearance
Ergonomics (convenience) salon
Room capacity
Ventilation and air conditioning of salon
Trunk capacity
Fuel consumption
Cost of maintenance and repair
Service
Car price
Prestige
Information ℹ
Literature 📚 
Survey
Reviews
Other researches on the topic
6W Method
What?
Where?
Who?
When?
Why?
Which?
Ryakhovskaya K
Potetyunin N.
Sugak M
Research with surveys and analysis
Survey on the internet
ASAP
To be successful
To fill the gap in research area
To have a possibility to use the results in business
JRP
Methods of finding and determining determinants
Soundproofing
Most popular criteria in reviews
Technological difference
Comparable values
Advantages
Horsepower, volume etc
ABS
Electronic features
Engine capacity
Prestige
Cost
Quality
Satisfaction
Customer Satisfaction Index
Loyalty
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Expectations
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Importance
Overall Affect-Satisfaction Expectations
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Fulfillment of Expectation
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Expected Value from Use