Guidelines for Using Verbal Messages Effectively (Update (Avoid Static…
Guidelines for Using Verbal Messages Effectively
Avoid Intensional Orientation
Tendency to view people, objects, and events in terms of how they're talked about or labeled rather than terms of how they actually exist
When you think labels are more important than reality
Viewing people for who they are rather than labels
Assuming you know all of the information you need to know such as someone's interests, personality, etc
Assuming lots of things based on first impressions, thinking you don't need any further information
Being aware there is always new information to learn
Facts and Inferences
Avoid Inference Confusion
Describing someone as hateful. You cannot view hatred so it's not something you can see and find for yourself
Truth, things that happened
"The professor turned off the lights."
This is a fact because the lights are either on or off
Things that are believed to have happened
Could be true, but aren't necessarily true
"The thief was tall and broad and wore dark glasses."
This is an Inference because it isn't known if it is completely true or not.
Discriminate Among Individuals
A form of stereotyping that occurs when you focus on classes of individuals, objects, or events and fail to see that each is unique and needs to be looked at individually
Viewing every person as unique because of their different lifestyles, life events, etc
Tendency to look at the world and describe it in extremes whether it be good or bad, positive or negative, healthy or sick, brilliant or stupid, rich or poor, etc.
Instead of using extremes, use words that meet in the middle. For example, find words that aren't "tall" and "short"
Avoid Static Evaluation
Holding onto information about someone despite the person clearly having changed since you gained your initial information
Realizing that we are all growing and changing at all times
No one will hold the same personality or interests their whole life.
The person I was when I was 12 is a totally different person than who I am at 19