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Business Reporting, Visual Analytics, Business Performance Management…

- - - - Periodic targets (KPI, SLA etc.)
    - - Customizable
      - Traffic lights
    - - Integrated view of success
        
        Financial performance
        
        Customer perspective
        
        Business process perspective
        
        Learning & growth perspective
- - - - Line
      - Bar
      - Pie
      - Scatter
      - Bubble
    - - Histogram
      - GANTT chart
      - pert (network diagrams)
      - geographic
      - bullet
      - Heat map
      - Highlight table
      - Tree map
- - - - Dashboard
      - static report
      - self service cube
- - - - Embody strategic objective
      - Measure performance against tagets
      - Targets have performance ranges
      - Ragges are encoded
      - Targets are assigned timeframes
      - Targets are measured against a baseline or benchmark
  - - - Customer
      - Financial
      - Learning and growth
      - Internal business process
  - - - Define
      - Measure
      - Analyze
      - Improve
      - Control