Please enable JavaScript.
Coggle requires JavaScript to display documents.
4.3 four listen style (polite listening (empathy, mantain eye contact, be…
4.3 four listen style
polite listening
empathy
mantain eye contact
be supportive
postive feedback
avoid interuptions
critical listening
avoid filtering out
dont be bisais
keep an open mind
focus on communication
be relaxed
empathic listening
engages as equals
understand both thoughts and feelings
see other points of veiws
active listening
techinques
functions
ask questions
