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Culture and Gender Differences in Interpersonal Listening (Gender (Women…
Culture and Gender Differences in Interpersonal Listening
Culture
Indirect Speech
Focus on being polite and maintaining a positive public image rather than saying the full truth. Not saying everything you want to say
Direct Speech
Saying what you mean and what you want to say
Translations/Accents
People may pronounce words differently, such as "house"
Gender
Rapport and Report Talk
Amount and Purposes of Listening
Listening Cues
Men
Use their expertise, emphasize it, use it to dominate a conversation
Wants to be given respect
Listen quietly, don't give many listening cues
Listen less than men
Put themselves in an argumentative posture while listening because they don't like being the listener and are preparing to disagree
Women
Seek to build rapport
Want to establish closer relationships
Play down their expertise
More interest in talking about feelings and relationships by being supportive to others
Expresses agreement to be liked
Say "Uh-huh" and "Yeah", nod in agreement, smiling
Make more eye contact when listening than men
Listen more than men
Ask supportive questions or offer evaluations