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Extremum - goals (2018 (Processes (Project mgmt (Avg project's…
Extremum - goals
2018
Finance
Efficiency metrics
Net profit per Consultant
Growth metrics
Total revenue
Processes
Project mgmt
Avg project's duration
REvenue per unit of time
Customer development
% of up-sales
% of cross-sales
Customer acquisition
Avg time to subscribe new Client
Clients
Clients' satisfaction
№ of referral projects (leads)
% of repeated CLients
Clients' variation
№ of new business-areas encompassed
Clients acquisition
% growth of Clients portfolio
Internal Resources
HR
% of year goals completion
IT
% of processes automated
Organisation
Extremum - 2023
(1st 5-year plan)
Extremum - 2020