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Human Error? No, Bad Design (The Classification of Mistakes (Rule-based…
Human Error? No, Bad Design
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Detecting Error
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Problems of level
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Correcting errors starts at the lowest level.
EX: car key won't fit, so you try it a bunch of ways, perhaps in
different doors, until you realize you are trying to unlock
the wrong car.
Designing For Error
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Make decisions possible to reverse:
Need a fail-safe (for Coggle i had to google how to 'undo'. Can't tell you how many times i've deleted a whole branch and had to recreate it
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