Last mile distribution
Future last mile distribution
New technology
Different actors and distribution services
Available infrastructure #
Cost optimization in multi dist. set up
Model for real time cost analysis of distributor selection based on customer service demand
Customer willingness to pay for service
Customer expectations on service
Model for cost optimization of pick up costs at warehouse
Stores as mini logistics hubs
Last mile distribution from store to customer, services cost
Developing a ship-from-store business logic
Store locations
Cost of distribution
Customer preference
From which store to ship
Actors
Premium clothes?
Offerings
Number of stores
Operating area (distance to a customer before another store is a better choice
Updates on current stock levels
Local distributors
Actors
Local
Global
Fee
New concepts
Delivery time
Fee
Delivery time
Cloud based distribution network
cloud based system
Accuracy needs to be close to 100%
Problem: customer holding a garment in the store
From a distribution company perspective
Crowdsourcing
Impact on service, cost, environment
From retailer perspective
Collaboration
Sales data
Maximize full price sales
premium delivey
free delivery
Self driving cars, drones, robots
Returns
Carrier as salesman
Stadsleveransen system
0 day
1 day
Parcel lockers
up to 3 days?
Problem: Customers order more to get a free delivery and then return
Benchmarking
Domestic
International
Problem: Countries have different dist. network/set up/rules
In some way connected to almost everything here?
Communicate the right expectations
One key doors
How will the expectations change?
House
Car
Available space in stores
Assume unlimited supply?
Close to inventory control?
Consider reorder points/service level?
Sustainability
Current possibilities or near future? (cloud, one-key-door etc.)
New concepts suitable for MQs strategy
How can MQ take advantage of future last mile distribution concepts/technology?
Ship from store: requirements for MQ
System
All stores or few stores
Additional services, for example reserve online and try in store
Developing a ship-from-store business logic
Ship-from-store benchmark
Stores as mini logistic hubs - effect on services, cost, delivery time and environment/possibilities and challenges
Future last mile distribution - effect on customer expectations on service/ways to improve customer service
Linking future distribution concepts to retailer omni-channel strategy
Stores as logistic hubs - how to increase customer service?
Future technology to look out for
Which time of the season is it?