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Noel Leeming Whangarei (manag (Personal Attributes …

- - - - Completing any administrative functions related to the sales process and day-to-day administration of the business in accordance with Company Policy.
      - Coordination of particular projects and promotions with other team members.
      - Being conversant with all Company systems, policies and procedures, including statistical analysis and using the Company sales and training programme, which encapsulates the entire operational system for the day-to-day running of the business.
      - Undertaking deliveries and other company business from time to time using a Company vehicle, and following all requirements of the vehicle policy.
      - Being aware of the competitive and customer oriented nature of the work to be undertaken and will appreciate the necessity for maintaining and improving upon Built-in Cooking and Noel Leeming’s market position.
      - The professional image of the Company is projected positively at all times this includes the wearing of the Company uniform. Key Responsibilities/ Account abilities
      - A commitment to excellent customer service.
- - - - Part of the Company’s professional image is to provide Sales Consultants with a Company uniform, which is required to be worn during business hours and at all official Company functions (e.g. training sessions) and supplier events.
      - As a professional, the Sales Consultant will be aware of the Company’s profit objectives. Sales targets will be set as part of the sales programme, which is one of the key performance indicators of the operations programme, used to monitor each stores performance.
      - The role is not responsible for the supervision of any employees, but coordination of particular projects and promotions with other team members may be required from time to time. The Sales Consultant will conduct themselves in a professional manner at all times to ensure that the professional image of the Company is projected at all times.
      - A Sales Consultant may be required to drive a Company vehicle to undertake deliveries and other Company business. All Company vehicles must be driven lawfully and in a courteous and safe manner at all times. At least a Restricted Driver’s Licence is required in order to drive company vehicles and the employee must abide by any restrictions and endorsements of their licence. In order to drive company trucks and forklifts, the appropriate licence endorsement is required
      - The Company will support and train the Sales Consultant to be able to deliver excellent customer service and to achieve targets. In return, the Sales Consultant must be conversant with all Company systems, policies and procedures, including statistical analysis and using the Company sales and training programme, which encapsulates the entire operational system for the day-to-day running of the business.
      - All employees must adhere to safe work practices as determined by the Company’s Health and Safety Policy.
      - The Sales Consultant will be aware of the competitive and customer oriented nature of the work to be undertaken and will appreciate the necessity for maintaining and improving upon Noel Leeming and Noel Leeming Group Limited’s market position
- - - - Transfers
      - Outgoing Goods
      - In slipping of Goods
      - Allocation of Products
      - Communication with other Stores
      - Reports to manager
- - - - You will demonstrate products and services to customers, talking them through the many options available and recommending the best mobile or broadband plan for them.
      - You will guide customers and offer independent advice on post-paid/prepaid connections, networks and network add-ons - your aim is to make it as simple as possible and all in one place!
      - Taking responsibility for the Connected Solutions Zone in-store, you will be the go to person for all connected devices.
      - You will ideally have previous sales experience as well as knowledge of the latest devices and connections.
      - Your aim is to help our customers Discover the latest technologies, Compare plans and devices in the market and Connect them to their desired network.
      - You will have a customer focused attitude and a passion for technology and everything it can do.
      - If you have the energy and enthusiasm to exceed sales targets - then this role is for you!
- - - - Ensure our customers get the best out of their purchases from delivery, installation, product training and after sales service
      - To really succeed in this role, we are looking for someone who has a passion for technology and everything it can do.
      - Enabling our customers to get the most out of their technology!
      - You will possess a high level of product knowledge and be able to communicate this easily to our customers.
      - Delivering learning sessions offering training and advice on a variety of gadgets
      - Experience in PC setup, software installation and troubleshooting and small to medium network installation along with a relevant qualification is essential.
      - IT & Installation knowledge and set up is second to none.
      - deliver polished customer service and will go the extra mile to ensure customers' expectations are exceeded.
- - - - Ensure our customers get the best out of their purchases from delivery, installation, product training and after sales service
      - To really succeed in this role, we are looking for someone who has a passion for technology and everything it can do.
      - Enabling our customers to get the most out of their technology!
      - You will possess a high level of product knowledge and be able to communicate this easily to our customers.
      - Delivering learning sessions offering training and advice on a variety of gadgets
      - Experience in PC setup, software installation and troubleshooting and small to medium network installation along with a relevant qualification is essential.
      - IT & Installation knowledge and set up is second to none.
      - deliver polished customer service and will go the extra mile to ensure customers' expectations are exceeded.
- - - - You will also take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers' expectations.
      - To succeed in this role, we are looking for someone who knows what good customer service is and how to deliver it. You will have an excellent phone manner with written and verbal skills to match. Keeping calm in all situations, no problem is too great.
      - Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.
      - You will also take responsibility for and proactively resolve customer issues as they arise and you will do all you can to meet customers' expectations.
      - To succeed in this role, we are looking for someone who knows what good customer service is and how to deliver it. You will have an excellent phone manner with written and verbal skills to match. Keeping calm in all situations, no problem is too great.
      - Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.
      - As a Customer Service Representative, you will play a crucial part in creating a memorable experience for our customers in store. Yes we offer awesome products but we know our customers purchase from us because we also offer them expert service. In this role, you will deal with all customer enquiries including hire purchase contracts, sales enquiries, credit applications and cash sales.
      - Base rate plus commission
      - Porting to Manager