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Crisis & Continuity Management (Key definitions (Crisis management…
Crisis & Continuity Management
Activate your plan when necessary, don't be scared
Key definitions
Crisis management Plan
Business continuiity Plan
Facility Loss exercise
Define list of crucial activities to be restored first
Know what people can work remotely
Invent people and resources (laptop, systems, folders, etc) still working
Ensure minimum level of responsibility (e.g. Pharmacovigilance)
Information to local authorities
existing 365/365 support from Global Corporate Security
Technology Impact exercise
Communication to stakeholdres (e.g. HAs, customers,vendors)
activate workarounds already identified (if any)
Workforce impact exercise
Prioritize activities and activate backups where possible
Communication to stakeholdres (e.g. HAs, customers,vendors)
Third Party Impact (e.g. Phardis) exercise
Activate existing BCP @ vendor (as it must be foreseen in the contract)
Exercise debrief
Good warming up but we need to elaborate more through a real case exercise
Crisis & continuity management exercise 21/02/18