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Enable ROW - Lessens learnt (People (CNX should design, goal post changing…
Enable ROW - Lessens learnt
Process
Standards changed
flow of jobs
to many touch points
Gaining consents was a fail
Approvals and changes to scope
As builts
People
CNX should design
goal post changing
right people for job
WMC vs project manager
Ownership
Dedicated resource
full process, understanding by all
Scope/design very specfic
upsells, almost 0
If employee, need incentive rates
Tech does not = consenter
System
JT vs WN
Sharepoint
Ebill
Report monster
Adobe
Price tool
Visibility of work flow
Measures
Reporting for enable
Tracking progress
In Flight QA
KPIs
Separate contract