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WEEK 7 (POWER and POLITICS (Politics: Power in action (The reality of…

- - - - Reward power
      - Legitimate Power
      - Coercive Power
    - - Expert Power
      - Referent Power
  - - - Legitimacy
      - Rational persuasion
      - Inspirational appeals
      - Consultation
      - Exchange
      - Personal appeals
      - Ingratiation
      - Pressure
      - Coalitions
    - - Upward
        
        Rational
      - Downward
        
        Rational, inspirational appeals, pressure, consultaion, etc.
      - Lateral
        
        Rational persuasion, consultation, ingratiation, exchange, etc.
    - - Sequencing of tactics
      - Political skill of the user
      - The culture of the organization
  - - - Rquires goal compatibility with followers
      - Focuses influence downward
      - Focuses on goal achievement
      - Reasearch focus: leadership styles and relationships with followes
    - - Used as a means for achieving goals
      - Requires follower dependency
      - Used to gain lateral and upward influence
      - Research focus: Power tactics for gaining compliance
  - - - Make sure policy againts it is in place
      - Ensure that employee will not encounter reataliation if they file a complaint
      - Investigate every complaint and include the human resource and legal departements
      - etc.
  - - - increase when resources are
        
        Scarce
        
        Nonsubstituteable
        
        Important
  - - - Legitimate Political Behavior
      - Illegitimate Political Behavior
    - - is a natural result of resource scarcity
      - judgements on quality of resource distribution differ markedly based on the observer's perception
      - most decision are made under ambiguous conditions
    - - Individual factors
      - Organizational factor
    - - may be helpful in the short run, but not in the long run
      - types
        
        Avoiding action
        
        Avoiding blame
        
        Avoiding change
  - - - Conformity
      - Excuses
      - Apologies
      - Self-promotion
      - Flattery
      - Favors
      - Association
    - - Job interview success
      - Performance evaluations
- - - - A process that begins when one party perceives that another party has negatively affected, or is about to negatively affect, something that the first party cares about
    - - Differences over interpretations of facts
      - Dissagreements based on behavioral expectations
      - Incompatibility of goals
    - - Traditional view of conflict
      - conflict resulted from
        
        poor communication
        
        lack of opennes
        
        failure to respond to employee needs
      - Human relations view of conflict
      - Interactionist view of conflict
        
        forms
        
        Functional Conflict
        
        Dysfunctional Conflict
        
        types
        
        Relationship Conflict : dysfunctional
        
        Process Conflict : functional
        
        Task Conflict : functional
    - - Stage II
        
        Cognition and Personalization
      - Stage III
        
        Intentions
      - Stage I
        
        Potential Opposition or Incompatibility
      - Stage IV
        
        Behavior
      - Stage V
        
        Outcomes
  - - - A process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them
    - - Distributive
      - Integrative Bargaining
    - - Definition of ground rules
      - Clarification and justification
      - Preparation and planning
      - Bargaining and problem solving
      - Closure and implementation
    - - Personality Traits
      - Mood and emotion
      - Gender
    - - 4 basics third-party roles
        
        Mediator
        
        Arbitrator
        
        Conciliator
        
        Consultant