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Group 4 (Lack of transparency (Costumers have no idea what they are paying…
Group 4
Lack of transparency
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Fitness centers can make use of the low transparency of theirs to force/lure costumers to give higher payment for no reason
Solutions
Set up stricter rules regulating the
transparency of information given out
by fitness centre. Imply heavier punishment
For those who put out fake/misleading information/advertisment.
Idiot costumers...Don't u know that advertisements are always exaggerated with fake photos and strange wordings to let u fall into the hole?!
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