Motor World - Sales assistant (Stacking shelf (Current Process (Have to…
Motor World - Sales assistant
Have to take note of products low in stock in the shelfs
Go to backroom to check if there are more stock available
Bring the available stock out from the backroom in a trolley
Fill the Shelf with where stock are running out or have ran out.
Sometimes misses to take note of some items on the shelf that are running out
Takes a lot of time to complete for a simple task
The trolley used to bring the stock out of the back room can be used for purposes sometimes.
Saves a lot of time, so use the wasted time to complete other jobs.
To be more accurate and precise
Be more efficient
Let customer aware of presence
Direct customers to the right part of store
Give give information about products and services
Employee don't have the right knowledge about some products and services
Sometimes short in staff so can be busy
Better customer satisfaction
Good working practice
The customer assistant have to sign into the checkout system.
Check if the system is fully functional before starting the shift.
Check if threes are essentials needed for the shift like spare note and coins.
The Employee often forgets to check if the tills are working properly before the start of the shift.
Sometimes the employees lose their login card.
The devices are slow
To avoid inconveniences to other employees.
Better working practices
Answering phone calls
Takes orders and item requests
Answer any quires about products and services
Calls are ignored when all staff are busy
Employee answers calls but lacks knowledge
To provide better quality of service
Be more professional