Improving Intercultural Communication
Prepare Yourself
Reduce your Ethnocentrism
Confront Your Stereotypes
Be Mindful
Recognize Differences
Adjust Your Communication
Recognize Culture Shock
You have to prepare yourself if you wan to go on vacation or a business trip to a foreign country. 
You can search the culture of the foreign country online and scan magazines and websites.
Ethnocentrism is to see other and their behaviors through your own cultural filters.
You think that you culture and values are superior to others.
Stereotype is a fixed impression of a group of people.
Stereotyping can lead you to ignoring the unique characteristics of an individual.
Mindfulness is a state of mental awareness.
Mindlessness is a lack of conscious awareness of your thinking or communicating.
When assume similarities and ignore differences, you'll fail to notice important distinctions.
Meanings exists not in word but in people.
Understand the system of signals from other people
Ways to talk appropriately to disabled people
It is when you encounter a culture different from your own.
For example, moving away to college.