AGE: effect usage, more adults UK online 8/10 online 16-34 98% online, 6/10 adults use smartphone. 6yr understand more about tech than 45yr. Boyle (2007) reliance on use digital communication, greater 'divide' between old & young. Parents spend £230,000 on kid 21yr. POS learn valuable skills, enhance learning, engage social/political issues, support groups. NEG toxic parenting, expose adult content, risk exploitation, cyberbullying, trolling. Older users 79% households below state pension age internet access. Things changing, adapt, longer time skills