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WEEK 5 (FOUNDATIONS OF GROUP BEHAVIOR (Five Stages of Group Development…
WEEK 5
FOUNDATIONS OF GROUP BEHAVIOR
Defining and Classifying Groups
definition: 2 or more individuals interacting & interdependent, who have come together to achieve particular objectives
Formal Group
Command group
Task group
Informal Group
Interest group
Friendship group
Why People Join Groups-Social Identity Theory
Proposes
Similarity
Distinctiveness
Status
Uncertainty reduction
Five Stages of Group Development
Forming
Storming
Norming stage
Performing stage
Adjourning stage
Critique of the 5-stage Model
Assumption: the group becomes more effective as it progresses through the first four stages
Ignores the organizational context
An Alternative Model for Temporary Groups with Deadlines
Punctuated-Equilibrium Model
Group Properties
1: Roles
Role
Role identify
Role perception
Role expectations
Role conflict
2: Norms
Performance norms
Appearance norms
Social arrangement norms
Allocation of resources norms
3: Status
4: Size
5: Cohesiveness
Group Decision Making vs Individual Choice
Group strength
Group weakness
UNDERSTANDING WORK TEAMS
Differences Between Groups and Teams
Work Group
Work Team
Comparing Work Group and Work Team
Goal
Synergy
Acoountability
Skills
Types of teams
Problem-solving teams
Self-managed Work Teams
Cross-Functional Teams
A final type of team
Virtual team
Characteristics
to be effective, needs:
trust among members
close monitoring
to be publicized
A Team-Effectiveness Model
Context
Composition
Work design
Process
Key components of effective teams
Productivity measures (objective)
Manager's ratings
Members' satisfaction