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Supplier Relationship management (1F) (Develop Manage effective …
Supplier Relationship management (1F)
Identify opportunities & benefits
for rationalizing supply base (1F1)
Supplier categories
Approved supplier
Preferred suppliers
Partnered Suppliers
Certified suppliers
Pre qualified suppliers
Certifiable Suppliers
Disqualified suppliers
Debarred suppliers
Diverse suppliers
Supplier Segmentation
Supplier base Rationalization
Data mining tools
SWOT Analysis
Develop Manage effective
relationship with suppliers (1F2)
Benefits of good supplier relations
Confidentiality policies
Typical policies regarding the possession, use & return/disposition of suppliers property
Organizational policies for suppliers regarding your IP
Ways of promoting
good relations & trust
Team building
Supplier development
Supplier training
Periodic business reviews
Enhanced two way communication
Periodic supplier surveys
Equitable treatment of suppliers
Timely payment of invoices
Relations between suppliers & customer functions
Top management meetings
Issues in supplier product
education & involvement
Possible problems
Site visits
Advantages
Supplier days/fourms
Issues in reciprocity
Legality
Impact on suppliers & buyers
Domestic versus international
Concept of continuous improvement
Design
Service
Cost
Cycle time reduction
Quality
Supplier partnerships/
Strategic alliances
Developing alliances
Develop recommendations & implementation plans
Conduct opportunity analysis
Implement recommendations & measure benefits
Conduct initial analysis
Maintaining/sustaining alliances
Form of alliances
Conducting alliances
Method of identifying potential alliances
Supplier certification issues
Rationale
Reverse marketing/supplier development
Supplier mentorship
Early supplier involvement
Development cycle reduction
Co-located engineering
New product development
Supply chain management
Risk management
Role of Supply management
Potential benefits
Multi-tier purchasing agreements
Definition
Value chain analysis & process improvement
Supplier base innovation
Managing differences
Managing breakthroughs
Managing decision making
Managing transformation
Develop & execute supplier exit strategies (1F6)
Associated risks
Legal requirments
Financial requirments
External Considerations
Contractual
Customer requirments
Supplier certification status
Assets (Inventory, tooling capital equipment, IP)
Internal considerations
Timing
Assets (Inventory, tooling capital equipment, IP)
Stake holders
Documentation
Community concerns
Develop new supplier qualification plans & reports to assure components, materials & suppliers meet specified requirements (regulatory, safety, reliability, quality (1F4)
Methods of requirements gathering
Supplier evaluation measures
Financial analysis
Logistics systems
Quality systems
Supply chain mapping
Customer communication/CRM
Conduct supplier performance
evaluations (1F5)
Issues in conducting site visits
Reasons for conducting visits
Costs vs benefits of visits
Site inspection team
Factors appraised at site vists
Process/material flow
Employee morale
Housekeeping
Measurement of KPIs
Timing of visits
Performance audits, documentation & metrics
Evaluate changes within supplier organization
Factors used to analyze a supplier's ability to perform
Productivity
Flexibility
Cycle/leadtime
References
Contractor's make or buy program
Electronic capabilities
Quality history
Breadth of product line
Delivery
Customer/prime requirements
Capacity & utilization
Develop /implement a supplier
diversity program (1F3)
Sources of information on socially or economically disadvantaged suppliers
Minority/women business development councils
Local minority/women chambers of commerce
Business directories
Business fairs
Minority/Women business development agency
Small business administration
Small business/small disadvantaged business requirements
Registration
Applicable classifications
Certification
Rationale in developing programs
Assessing program goals
Disparity studies
Benefits
Customer driven requirements
Impediments
Subcontracting plans
Organizational policies
Program elements
Top management support
Organization policy
Program coordinator
Buyer diversity goals