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The Encyclopedia of Human-Computer Interaction, 2nd Ed. (15.1 From First…

- - - - measurable property
      - evaluation methods
      - Evaluation methods and metrics are thoroughly documented in the Human-Computer Interaction research and practitioner literature.
    - - choose how to evaluate.
      - Evaluations have to be designed
      - designing requires making choices.
  - - - 1946 -> born of computer -> specialists of expensive centralised equipment
      - 1960 -> minicomputers
      - 1980 -> no / basic training on operating systems and application
    - - software design practice -> assume knowledeable and competent users
      - HCI was born