Step 3:Perform fact-finding.
The objective of fact-finding is to gather data about the project usability, costs, benefits, and schedules.
Fact-finding involves various techniques
Depending on what information is needed to investigate the systems request, fact-finding might consume several hours, days, or weeks
During fact-findings, you might
Analyze organization charts,conduct interviews,review current documentation,observe operations,carry out a user survey.