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Assessment: Talent retention and turnover is one of the key challenges…

- - - - reasonable inexpensive but can be meaningful and memorable
    - - no consistency across org
    - - acknowledge birthdays
      - dept. social events
      - paid leave day for birthday
  - - - gives a broader pool of people available in the selection process
      - gives employee motivation to work towards something specific
      - reduces cost until people have needed skills
      - Partial funding ensures employee has vested interest
    - - pay levels do not match strategic goals of premier service
      - only partial funding does not match 'premier' focus
      - partial funding for org required skills still puts burden on staff
  - - - due to siloed organisation employees do not get exposed to other managers
    - - reduce stress levels of staff
      - results in pleasant collegial environment
      - extends to the way staff treat customers
    - - open door policy
      - warmth and civility
      - competent and experienced
      - encourages a view of hospo as a career
- - - - fair - principles of justice
    - - can immediate reduce engagement
      - slow
  - - - protects against poor selection
      - supports seasonality of industry
    - - low engagement
      - low satisfaction
      - low job security
      - results in lazy recruitment and selection processes
- - - - club events
      - external events
      - members day to day activity