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IT USES(Why change) (IT USES (Organizing 5 aside leagues (Updating results…

- - - - Updated the incorrect result due to speed reading through the score sheet properly
        
        The working approach to needs to be changed because updating incorrect results for the fixtures will lead to a disorganized league table which will cause an upset to the teams.
    - - scheduling resulting in a clash of fixtures due to poor planning and time management.
        
        This working approach needs to be managed better because the clashing fixture will result in multiple teams playing at once which is impossible to have. This will make the teams upset due to lack of planning which doesn't look good for the business. The customers will lack the trust of the business and may result in them leaving the business. A possible recommendation is to double check times.
  - - - Can't find a particular email which needs looking at, for example, an email sent by the manager with an instruction on task to complete. can't find the email due to not looking properly or looking through the emails quickly.
        
        This working approach needs to be managed better because if you miss any emails which involve a set of instructions to complete which is part of the business protocol, then failure to do so can result in the business getting in a lot of trouble. A possible recommendation is to take time to read through email.
    - - Forgets to response back to emails due to speed reading the context of it.
        
        This working approach needs to be managed better because it can be costly if an important email which needs response is not attended to. The sender will be expecting a reply and it will make them upset to know that their email sent is not being looked at or replied to. A possible recommendation is to reply back to customer as soon as you read their email
  - - - Admin displays poor interaction skills by communicating with many customers at the same time due to having limited time completing other tasks. The result of this is poor communication with customer, leading to collecting insufficient information about customer and so therefore unable to completely add a customer booking
        
        The working approach needs to be managed better because poor communication with the customer may lead to the customer being upset also it risk losing that customer due to insufficient information e.g not having the customer mobile number or having an incorrect email address. so, therefore, means no way to contact the customer. A possible recommendation for this will be to engage in all conversation and ask the customer when things ain't clear.
      - Admin forgets to send a confirmation email to customer due to not having the time to because they have to serve another customer after they attend to one.
        
        This working approach needs to be managed better because the customer will end up not receiving an email to clarify their booking. A possible recommendation is to send an email straight away