Please enable JavaScript.
Coggle requires JavaScript to display documents.
If Separate Apps (Product Flow (pickup, redispatch and inventory flow)…
If Separate Apps
Refund/Exchange flow
Initiate Refund/Exchange
Approve Refunds
Refund done
Approve Exchange order
Product Flow
(pickup, redispatch and inventory flow)
Initiate Pickup
Confirm Pickup
Picked Up
Returns/Exchange
If < 30K
If > 30K
Product received in FC
QC approval
Repair
Pickup Cancelled
Drop at store
Repair Flow
Repair Assessment
Repair Possible
Repair process
Repair Completed
Redispatch
Handed over at store
Track AWB - Mark as Delivered
Repair not possible
Convert to refund/exchange