Principles of Interpersonal Communication 1.4 (Relationship Dimensions (It…
Principles of Interpersonal Communication 1.4
It is important to be able to distinguish between content and relationship messages. You need to know if someones talking about their relationship with you or the situation. If your boss says this is pissing me off you wanna know if its you thats agitating him or the situations.
If your having an issue in your relationship you need to know how to deal with your issues as relationship issues not content issues.
Messages may refer to the real world, to something external, to both speaker and listener, and to the relationship of the two people.
The work world communication is like a totem pole, the way you communicate to your coworkers differs depending on how high up they are.
In real life you have power differences such as your elders.
In interpersonal communication the context is determined by the powers of the communicators.
The way you explain how to do something to your coworker may be hard to understand or misinterpreted
When your in a relationship you may mean one thing when you say something and they take it another so, its important to make sure you are understood.
All messages and relationships are potentially have more then one meaning. (ambiguous)
Communication may serve a verity of purposes, for example, to learn, to relate, to help, to influence, and to play.
You can also use your purposes to understand the messages of others.
You can use your purposes to guide your verbal and nonverbal messages.
Process of Adjustment
If a person is trying to tell a crane operators what to do and he's using hand signals different then the ones the operator knows then communication will stop.
If you and your buddy are trying to talk about something serious and he's making jokes instead of giving advice then the communication will stop.
Communication can take place only to the extent that the communicators use the same system of signals.
You should try alternative punctuation when trying to understand you coworkers point of view.
Try to see communicate in your relationships as an ongoing process rather breaking it into causes and effects.
Communication events are continuous transitions, punctuated into causes and effects for convenience.
Package Of Signals
Your boss can say something good with an angry facial expression in a situation where the job was stressful.
Your friend may tell you something you don't want to hear with a smiling face just so you take it better.
Verbal and nonverbal messages usually work together to communicate the same thing but they can also different or even opposite meanings.
Inevitable, Irreversible, Unrepeatable
An example is online messages can't be stopped once sent.
An example of this from the workplace would be if you told someone you thought they were a dumbass you can't take that back you, you can't say it any nicer, and you still have to communicate with them.
Messages are always being sent, cannot be taken back, and can't ever be said the same way again.