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consumer protection chapter 20 ((unjustified consumer complaint (you…
consumer protection chapter 20
consumer laws
consumers protection act 2007
protecting consumers against misleading services goods and services
such as goods: such as services
100% cotton
made in ireland
low fat
genuine or fake leather
:
24 hour service
1 hour photos
punctual airlines
delivery to all place
price
previous price
reccomanded retail price
sale of goods and supply of services 1980
suitable for selling
fit for purpose
goods as described
must conform to the sample
redress for faulty goods may be entitled to compensation
how faulty it is
when it occurs
how soon the consumers complains
aguarantee is the contract between the consumer and manufacture
services
must have necessary
sound materials must be merchantable quality
making a complaint
small claims court was set to deal with cheaply and quick with claims less than 2000 euros or less
complaining by letter
must need
the copy of the receipt
write clearly or type
action taken
unjustified consumer complaint
you don't like it actually and change your mind
faults of misusing of the good
defects were brought to your attention
for sale
