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Covey Habit 5: Seek First To Understand, Then to Be Understood (Empathic…
Covey Habit 5: Seek First To Understand, Then to Be Understood
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Empathic Listening
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Not listen to understand, but to replay
Own rightness, our own autobiography
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fully, deeply, understand that person, emotionally as well as intellectually
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5 levels of listening
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Pretending ( Yeah, Uh-Huh. Right )
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4 development stages
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Rephrase the content and reflect the feeling ( You're using bothsides of your brain to understand both sides of the communication
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Brains
Right Brain
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Holistic ( looking at own sentence, not parts of this )
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