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leading and managing people (related concepts of management (management…
leading and managing people
related concepts of management
management
definition: management may be defined as "getting things done through other people"
needs for management: objectives have to be set/communicate and sustain corporate values/look after the interests of the owners and other stakeholders/monitor progress and results to ensure objectives are met
authority
definition: organisational authority is the scope and amount of delegation/discretion given to a person to make decisions
aspects of managerial authority:assigning tasks to subordinate/making decisions within managerial authority/expecting and requiring satisfactory performance by subordinates
delegation
definition: delegation of authority occurs in an organisation where a superior gives to a subordinate the discretion to make decisions within a certain sphere of influence
benefits of delegation: essential for running the organisation/ training/ motivation/assessment/decision
responsibility and accountability: responsibility is the obligation to do something/employees are accountable to their superiors for their actions
management & supervision
classification
strategic strategy: senior management/direction-setting,policy making/3-5years
tactical strategy: middle management/establishing means to accomplish corporate goals.resources allocation/medium term
operational strategy: supervisors and operatives/routine activities to carry out tactic plans/short term
supervision is the lowest level of management, at the interface between operational core and management
key features of a supervisor: often a front-line manager/ spending much time on operational work/a communicator between managers and employees/monitoring and controlling by means of day-to-day, frequent and detailed information
authority(the right to do something): charismatic authority/traditional authority/rational-legal authority
power( the ability to do it ): physical power/resource power/coercive power/reward power/position or legitimate power/ expert power/ referent power/negative power