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Spartan desktop client (how the call comes (Int/ Ext call to IVR menu +…
Spartan desktop client
operator in my company
multi-location feature is enabled
= Site Name
multi-location feature is disabled
= Site Name
regular user in my company
multi-location feature is enabled
= NO Site Name
multi-location feature is disabled
= NO Site Name
how the call comes
Int/ Ext call to IVR menu + direct ext number
= Site Name
Operator DL or DID
= NO Site Name
An internal caller dials the site code
= Site Name
Call to Site > redirect or reach voicemail > press 0
= Site Name