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Case Method (Instructors assess by (Identify, prioritize and deal with…
Case Method
Instructors assess by
- Identify, prioritize and deal with probs
- Judge quality and relevance of info
- Make and assess necessary assumptions
- Relate info to issues in case
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- Analyze by asking the right questions
- Determine and rank appropriate criteria for decision making
- Generate + evaluate alternative courses
- Make a decision and defend it
- Develop action plan showing what might happen
- Building on other students points to advance discussion
- Take specific lessons from the case and apply in general cases.
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Common frustrations
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However, in the case someone has already collected and neatly given the data
Used in several ways
Individual
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challenges ability to
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- Sort relevant from irrelevant
- Separate fact from opinion
- Interpret and analyze info
- Come to a reasoned decision and course of actions
- Communicate thoughts clearly and persuasively
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Methods
- Read one quickly for overview
- Skim exhibits to see what info available
- Who decision maker, immediate problem, why concern arisen, when decision must be made
- Read case once again thoroughly - now ready for analysis
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Alternatives? - Pros, cons - considering decision criteria
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Small group
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come to it with
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- Participants record own notes - no recording secretary needed
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- Work at clarifying important disagreements individually after the discussion
- Set a time and stick to it
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Report
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Format depended on instructor, but
- Executive summary (but written last)
- Statement of prob, opportunity, objective
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- Idenify + evaluate alterantes
- Decision + course of action
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Def: Written description of situation faced by a manager with a problem to be solved, decision be made or issue to be settled.
Key, learning what questions to ask