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Chapter 9 Foundations of Individual Behavior (Identify the focus and goals…
Chapter 9 Foundations of Individual Behavior
Identify the focus and goals of organizational behavior.
Individual behavior
Group behavior
Organizational
Organization as iceberg
visible aspects
Hidden aspects
Absenteeism
Turnover
Employee productivity
Organizational citizenship behavior
Job satisfaction
Workplace misbehavior
Explain the role that attitudes play in job performance.
Affective component
Behavioral component
Cognitive component
Describe different personality theories.
MBTI
Emotional intelligence
Job-Person Compatibility
Understanding Different Approaches to work
Being a better manager
Discuss learning theories and their relevance in shaping behavior.
Operant conditioning
Social learning theory
Retention
Motor reproduction
Attentional
Reinforcement
Negative Reinforcement
Punishment
Positive Reinforcement
Extinction
Describe perception and the factors that influence it.
Attribution Theory
Self-serving bias
Stereotyping
Halo effect
Discuss contemporary issues in OB.