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Understanding Groups and Managing Work Teams (Describe the major concepts…
Understanding Groups and Managing Work Teams
Describe the major concepts of group behavior
Status
A significant motivator and it needs to be congruent
Group size
Small groups
Completing tasks faster
Larger groups
Better at fact finding because of their diversified input
Norms
convey to employees which behaviors are acceptable and which are unacceptable
Define group and describe the stages of group development
Group
Two or more interacting and interdependent individuals who come together to achieve specific goals
The forming stage
Joining the group
Defining the group's purpose, structure , and leadership
Discuss how groups are turned into effective teams
characteristics
effective leadership
a climate of trust
adequate resources
a performance evaluation and reward system
Discuss contemporary issues in managing teams
the challenges of managing global teams
diverse cultural characteristics
status
social loafing
conformity
cohesiveness
when the team are not the answer
assessing whether the work can be done better by more than one person
405383570企二丙萬昱緯