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Understanding Groups & Managing Work Teams (Major Concepts of group…
Understanding Groups & Managing Work Teams
Define & stages of group development
Group
two or more interacting come together to achieve goals
Stages of Development
Norming Stage
Performing Stage
Storming Stage
Adjourning Stage
Forming Stage
Major Concepts of group Behavior
Norms
standards/expectations that are shared by a group's members
Conformity
adjusting one's behavior to align with group's norms
Status Systems
prestige grading, position/ rank within a group
congruency
status hierarchies
Roles
behavior patterns who occupies a given position
reading job descriptions
get suggestions from bosses
Group Size
Large Group
12 or more
Problem Solving
Finding Facts
Social Loafing
tendency to expand less effort working collectively than individually
Small Group
completing tasks faster
getting job done
5-7 members
Group Cohesiveness
members attracted to one another & share the group goals
Contemporary issues
team structure affect managing global team
processes affect managing a global team
composition factors affect managing a global team
Groups turned into effective teams
Types of Work Teams
Self Managed work team
Cross functional team
Problem Solving Teams
Virtual team
work teams
work intensely on specific goals using synergy, accountability & complementary skills
Team Effectiveness
Composition
Work Design
Context
Process