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Confilct Management 2 (Keys to Effective Management (Team Work (The use of…

- - - - Public Knowledge area
        
        Operate from our open self, there will be openness and compatibility and little defensiveness.
        
        What others know about us corresponds with what we know about ourselves
    - - Contains things which you do not want others to know about yourselves
        
        Under conflict and conditions of low trust, this area become larger as you mask your feelings, reactions and views.
    - - Contains things which others know about us that we do not know about ourselves
        
        Increases our vulnerability under conflict and often makes us easy to be manipulated
        
        There is potential interpersonal conflict in this situation. Constructive and accurate feedback can help us make choices and shrink this pane.
    - - Relates to information about ourselves that neither we nor others know
        
        Discovery in this section often occurs under conditions of extreme stress and conflict
        
        There are many opportunities for misunderstanding, and interpersonal conflict is most likely to occur.
- - - - overpowering others & satisfying your own interest
        
        "resorting to dirty tricks in order to win a match" RESULT: WIN - LOSE
    - - staying neutral even though a conflict is existing
        
        RESULT: LOSE - LOSE
        
        Project conflicts but chose to keep quiet instead solving
    - - Strategy to satisfy everyone by working through differences and cooperating to seek for solutions that gains for all parties
        
        RESULTS: WIN-WIN
        
        Talking things nicely and allow everyone to gain new perspective
    - - Seeks partial satisfaction of everyone through
        Exchange and Sacrifice
        Settling for acceptable solution
        Rather than optimal
        resolution
        
        RESULTS: WIN-WIN
        
        Combining different ideas into one
    - - putting the other party's interest above his or her own to appease the other party
        
        "i am okay with anything" RESULT: LOSE - WIN