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Managing change and innovation (Explain how to manage resistance to change…
Managing change and innovation
Define organizational change and compare and contrast views on the change process
technology
people
structure
organization development
Process consultation
Team-building
Survey feedback
Intergroup development
Explain how to manage resistance to change
Education and communication
Participation
Facilitation and support
negotiation
Manipulation and co-optation
Discuss techniques for stimulating innovation
Important structural variables
abundant resources
organic type structure
minimal time pressure
frequent communication
support
Innovation
Important cultural variables
accepting ambiguity
tolerating risk
tolerating the impractical
keeping external controls minimal
tolerating conflict
Creativity
Important human resource variables
encouraging individuals
high commitment
Describe what managers need to know about employee stress
Psychological
Behavioral
Physical