Managing Communication and Information
Describe what managers need to know about communicating effectively
Explain how technology affects managerial communication
Discuss contemporary issues in communication
Barriers to effective communication
Overcoming Barriers to effective Communication
Emotions
Language
Information Overload
Gender
Selective Perception
National Culture
Filtering
Listen Actively
Constrain Emotions
Simplify Language
Watch Nonverbal Cues
Use feedback
Technology and Managerial Communication
Networked Communication
Wireless Communication
benefits have three
Mobile technology is extremely popular
Improving the way you work is the payoff
Employees can be connected without being physically {plugged in } at work
Fax machines
Electronic data interchange
Voice mail
Teleconference and videoconference meetings
Instant messaging
Organizational intranet
Legal and Security issues
Personal interaction issues