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Managing Change and Innovation (organizational change and compare and…
Managing Change and Innovation
organizational change and compare and contrast views on the change process
organizational change
explain
any alteration of an organization's people, structure, or technology
change agents
any manager
OR any nonmanager
what happen
calm waters metaphor
changing structure
changing technology
also creates the need for organizational change
changing people
how to manage resistance to change
what do people resist organizational change
uncertainty
change replaces the known with uncertainty and we don't like uncertainty
habit
we do things out of habit
concern over personal loss
we fear losing something already possessed
change is not in organization's best interests
we believe that the change is incompatible with the goals and interests of the organization
what managers need to know about employee stress
what is stress
response to anxiety over intense demands, constraints, or opportunity
symptoms of stress
physical
psychological
behavioral
what causes stress
task demands
role demands
role conflicts
role overload
role ambiguity
techniques for stimulating innovation
innovation is the key to continued success
how are creativity and innovation related
creativity
creativity refers to the ability to combine ideas in a unique way or to make unusual associations between ideas
innovation
the outcomes of the creative process need to be turned into useful products or work methods, which is defined as innovation
percrption involves the way you see things
ideas go through a process go incubation
inspiration in the creative process is similar
innovation involves taking that inspiration and turning it into a useful product, service, or way of doing things