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Understanding Groups and Managing Work Teams (Concepts of group behavior…
Understanding Groups and Managing Work Teams
Current issues face in managing teams
Manage the global teams
challenge
Be aware of the potential for stereotyping
Structure
Status
Conformity
Cohesiveness
Hard to act as one
Social loafing
By individual culture
Processes affect manage
Collectivistic cultures
Collaborative conflict management
Most effective
Virtual teams
Hard
Teams NOT the answer
Do the work: one person> the team
Common purpose: one person> the team
stable or not
Group
Two or more people come together to achieve specific goals
Cross-functional teams
Task groups
Command groups
Self-managed teams
Stages of group development
Norming
The group become cohesive
Performing
Getting know and understand each other to working on the group's tasks
Storming
Complete: will be evident
Adjourning
Group prepare to disband
Froming
Occur: join in group
Complete: thinking self is the part of group
Concepts of group behavior
Conformity
Adjust ourselves to be accepted by groups
Status systems
Anything can be status values if other team member admire it
Norms
Effort and performance
Dress codes
Group size
Large
Gain diverse input
Find fact
Drawbacks
Reduce effort
Small
Finish tasks faster
Figure out what to do
Roles
Adjust at whole time we are in group
Group cohesiveness
High
More effective
Turned into effective teams
Types
Self-managed work teams
Without a manager
Cross-functional teams
Compose from many specialties
Problem-solving teams
From the same department or functional area
Virtual teams
Use technology
Make effective
Composition
Size of team
Personality
Work design
Skill variety
Autonomy
Context
Climate of trust
Leadership and structure
Process
Team efficacy
Common purpose
Work teams NOT work group
How manager shape it
Employee training
New behavior can be learned
Reward the appropriate team behavior
Encourage cooperative efforts
proper selection
Check the employee has skills and can fulfill team roles